Purpose and Scope
Start your policy with clear context:
Purpose statement example:
"This policy establishes guidelines for remote work arrangements at [Company]. Our goal is to enable productive work from anywhere while maintaining collaboration, security, and team cohesion."
Scope:
- Who does this policy apply to? (All employees? Certain roles?) - What types of remote work are covered? (Full-time remote, hybrid, occasional?) - Where can employees work from? (Same country? Anywhere? Tax implications?)
Eligibility and Expectations
Define who can work remotely and what's expected:
Eligibility criteria:
- Role is suitable for remote work
- Employee has demonstrated ability to work independently
- Employee has appropriate home workspace
- Manager approval obtained
- No performance concerns that require closer supervision
Availability and Communication
Set clear norms for how remote workers stay connected:
Core hours:
Define any required overlap time (e.g., "Available on Slack 10am-4pm PT")
Response times:
- Slack/IM: Within 2 hours during work hours - Email: Within 24 hours - Urgent matters: Phone call
Meeting expectations:
- Camera on for team meetings - Professional background (virtual backgrounds okay) - Mute when not speaking
Status communication:
- Update Slack status when away - Block calendar for focused work - Communicate schedule changes to team
Equipment and Security
Address the practical requirements:
Equipment policy options:
- Company provides all equipment - Stipend for home office setup - BYOD with reimbursement
Security requirements:
- Company VPN required for sensitive work
- Password manager mandatory
- Two-factor authentication on all accounts
- No work on public WiFi without VPN
- Screen lock when away from device
- Secure document disposal
Expenses and Support
Clarify what the company covers:
Common expenses to address:
- Internet reimbursement - Home office furniture - Software and tools - Coworking space access - Travel to company events
Support resources:
- IT helpdesk hours and contact - HR support for remote-specific questions - Mental health and wellness resources - Professional development budget
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